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Website Cookie Policy

Last updated: 2nd May 2024

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our Site. This cookies policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This Site is operated by Lumo One Ltd (10866282) of 2nd Floor, Hygeia House, 66 College Road, Harrow, Middlesex, England, HA1 1BE.

Our Site

This cookie policy only relates to your use of our Site as described in our Privacy Policy and is accessible via and the Apple AppStore.

Throughout our Site we may link to other websites or applications owned and operated by certain trusted third parties to make additional products and services available to you). These other third-party websites or applications may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites or applications, please consult their policies as appropriate.


A cookie is a small file of letters and numbers that we store on your browser or device. Cookies contain information that is transferred to your computer's hard drive (or the hard drive of another relevant device). We use cookies to distinguish you from other users on the Site, to gain insights about your use of the Site (such as interactions with different products and brands) to tailor your experience to your preferences, and to help us improve the Site.

This information also helps us to build a profile of our users and improve our Site and services we offer and provide insights to our brand partners. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office - or

Consent to use cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by visiting our cookie banner on our website. You can then turn our cookies on or off via the buttons provided. It may be necessary to refresh the page of our Site for the updated settings to take effect.

Our use of cookies

The information below provides more information about the cookies we use and why we use the following cookies:

  • Strictly necessary cookies. These cookies are required to save your session and to carry out other activities that are strictly necessary for the operation of the Site. They include, by way of general example, cookies that enable you to log into secure areas of the Site, use a shopping cart, or make use of e-billing services.  These cookies are session cookies, which means they’re temporary and will expire when you close your browser.

  • Functionality cookies. These cookies are used to recognise you when you return to the Site. They enable us to personalise our content for you, greet you by name and remember your preferences.

  • Social Media cookies. These cookies work together with social media plug-ins. For example, when we embed photos, video and other content from social media websites, the embedded pages contain cookies from these websites. Similarly, if you choose to share our content on social media, a cookie may be set by the service you have chosen to share content through.

  • Third-Party cookies. We use third-party cookies on the Site from Wix to design and develop the Services and as an email marketing service. Please note that we do not control cookies placed by third parties and our Site does not block them. Please check the relevant third-party website for more information about these cookies.


The table below provides more information about the specific cookies we use and why:

You have the right to opt out of social media cookies and third-party cookies and to object to automated profiling. To enforce either of these rights please contact us at

How to turn off all cookies and the consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser or device settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Site.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office or or

Changes To Our Privacy & Cookie Policies

Any changes we may make to our Privacy & Cookie Policies in the future will be posted on this page and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of the updated Privacy & Cookie Policies on your first use of the Site following the alterations. Please check back frequently to see any updates or changes to our Privacy & Cookie Policies.


Questions, comments and requests regarding this Privacy & Cookie Policy are welcomed and should be addressed to our Company Address or to our email at

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