FAQs.
Have a question about the Lumolist mobile app?
If you can't find what you're looking for please get in touch via the contact page or email us: help@lumolist.com
We've recently launched into North America so you can now download and use Lumolist is the following countries:
1. Albania
2. Anguilla
3. Antigua and Barbuda
4. Austria
5. Bahamas
6. Barbados
7. Belgium
8. Belize
9. Bermuda
10. Bosnia & Herzegovina
11. Bulgaria
12. Canada
13. Costa Rica
14. Croatia
15. Cyprus
16. Czech Republic
17. Denmark
18. Dominica
19. Dominican Republic
20. El Salvador
21. Estonia
22. Finland
23. France
24. Germany
25. Greece
26. Grenada
27. Guatemala
28. Honduras
29. Hungary
30. Iceland
31. Ireland
32. Italy
33. Jamaica
34. Kosovo
35. Latvia
36. Lithuania
37. Luxembourg
38. Malta
39. Mexico
40. Moldova
41. Montenegro
42. Netherlands
43. Nicaragua
44. North Macedonia
45. Norway
46. Poland
47. Portugal
48. Romania
49. Serbia
50. Slovakia
51. Slovenia
52. Spain
53. St. Kitts and Nevis
54. St. Lucia
55. St. Vincent and the Grenadines
56. Suriname
57. Sweden
58. Switzerland
59. Trinidad and Tobago
60. Turkey
61. Turks and Caicos Islands
62. Ukraine
63. United Kingdom
64. United States
If you can't find what you're looking for, get in touch, and we'll look into adding it to the system. If it's something we've missed, we'll be sure to add it as soon as possible. In the meantime, you can add it as a custom item via the + button in the top right hand corner of your screen.
We're working hard to include as many departments as we can. Collecting data can take some time. If your department isn't available, get in touch or subscribe and we'll be sure to let you know when it's available
No, you can still use the app to create and save lists when offline. Although, during this time you won't be able to view any product images.
We are always looking to improve and enhance user experience. We'll be doing this through regular updates and bug fixes. If you have an idea that you'd like to share, please get in touch via our contact page.
No, all your custom items are saved within your own profile, so only you can see them.
Due to intellectual property laws, we have to gain permission from each manufacturer to use their images. This can often take some time, so please bare with us.
We’ve created the Lumolist Community, a dedicated Facebook group where you can connect with other users, share ideas, and provide feedback about the app. It’s a great space to discuss features, ask questions, and stay updated on all things Lumolist. We’d love to have you join—just click here to join the conversation!