Have a question about the Lumolist mobile app?
We regularly update our frequently asked questions so you can get the answers you need promptly.
If you can't find what you're looking for please get in touch via the contact page or email us:
I can't find the product that I need?
If you can't find what you're looking for, get in touch, and we'll look into adding it to the system. If it's something we've missed, we'll be sure to add it as soon as possible. In the meantime, you can add it as a custom item via the + button in the top right hand corner of your screen.
When will you be adding more departments?
We're working hard to include as many departments as we can. Collecting data can take some time. If your department isn't available, get in touch or subscribe and we'll be sure to let you know when it's available
Do I need an internet connection to use the Lumolist app?
No, you can still use the app to create and save lists when offline. Although, during this time you won't be able to view any product images.
I have some suggestions for the app.
We are always looking to improve and enhance user experience. We'll be doing this through regular updates and bug fixes. If you have an idea that you'd like to share, please get in touch.
Can other users see the items I add to Lumolist?
No, all your custom items are saved within your own profile, so only you can see them.
Why are some pictures missing from the app?
Due to intellectual property laws, we have to gain permission from each manufacturer to use their images. This can often take some time, so please bare with us.